Do you know somebody that would benefit from joining DEN? Let us know and if they become a member, we will send you a £100 voucher redeemable on dell.com
Email you referral to Dell_Expert_Network_UK@dell.com with the potential new member copied-in
Wait for the DEN team to contact your referral and sign them up for the programme
We will email you your unique single-use £100 voucher that you can redeem on any product on dell.com
The Dell Expert Network is a support and relationship programme designed to help IT consultants and Managed Service Providers (MSP) with service to their small business clients. The programme requires the ITC / MSP to recommend Dell products to their clients and purchase directly from Dell via the programme.
Any IT consultant or MSP who is not a registered reseller or is not dependent on reselling as their core business. They must be a resident in the UK and service more than one small business client.
It's a free support programme that will help you grow and develop business alongside your clients. A dedicated account manager will support you as your programme point of contact at Dell. There are many benefits that you will receive for free once your registration is approved.
You have two options to place orders for your clients. Either your sales account manager will help you to place an offline order or you can use DEN online voucher codes on dell.com. You can get them in the ”DEN Online” section of this portal after logging in.
Whenever you recommend Dell Technologies to your small business clients and complete a sale, you will qualify for rewards. When you come to redeeming your rewards, login and go to the "Rewards" section of the portal where you can request your coupon. You can redeem your coupon against a wide range of small business products on dell.com.
Any unused rewards will expire 12 months from the date of occurrence. Issued reward vouchers are valid for 90 days from the date of issue.
Yes. You will be be rewarded for your own and your assigned small business client purchases. You will need to assign your DEN Member Number.
Yes, if they name you as their IT consultant. If not, the purchase will be considered as a direct relationship between User and Dell.
No. Any reward vouchers supplied by your account manager, are personal, non-transferable, and may not be assigned to other programme participants or third parties. See the UK Dell Expert Network Membership Terms and Conditions on this site.
Based on your DEN membership, you may get special pricing due to your direct relationship with Dell. From time to time you will also get exclusive online offers reserved only to members and their clients.
Your dedicated account manager will contact you to inform you. Any reward points from this order will be removed.
We can only assign rewards to you for orders placed using your DEN Member Number.
There is no minimum order to maintain your free membership. However, Dell encourages members to actively engage with the Dell Expert Network programme and make referrals regularly to maximize benefits. Unused rewards will expire after 12 months.
These terms and conditions (the "Terms") describe the benefits, criteria, conditions, requirements and rules of membership and participation in the Dell Experts Network (the "Network"). By registering and participating in the Network, you agree to these Terms, which may be updated from time to time without prior notice. Dell reserves the right to modify or discontinue the Network at any time and for any reason.
The Dell Experts Network was created to reward and educate IT Consultants and Service Providers ("Network Members”) who refer their customers to Dell or purchase from Dell directly, in their own name. Network Members are eligible for rewards on qualifying purchases and have access to dedicated sales support on Dell technology, products and services.
The Dell Experts Network and associated benefits are available only to individuals who meet the criteria for Network membership as defined by Dell in its sole discretion. To qualify for the Network and Network benefits as a Network Member, you must be an individual professional who provides information technology consultancy services to small business entities as determined at Dell's sole discretion ("Small Business Customers"). To participate, you must accept these Dell Expert Network Membership Terms. If you meet the Network requirements, Dell will enroll you in the Network and you will receive a welcome email confirming your acceptance to the Network together with your Network membership number.
The following categories are ineligible for Network membership:
If Dell determines that you fall into one of the above categories or that you have otherwise violated these Terms, your Network membership may be immediately terminated, and you will not receive any benefits or Rewards related to the Network. In the event that Dell cancels your membership due to a violation of these terms or other actual or reasonably suspected misconduct, Dell reserves the right to invalidate any Rewards earned prior to termination.
If you are accepted into the Dell Expert Network, and for as long as you remain eligible for Network participation, you will receive three percent (3%) in rewards ("Rewards" or "Network Rewards") for every qualifying purchase that you place with Dell, calculated against the total value of those transactions. Your Rewards total will be communicated to you by your DEN Account Executive once per quarter. Rewards will be valid for a period of twelve (12) months, and you must request coupons on the DEN portal (https://uk.dellexpertprogram.com) (the "Portal") within this time to have your rewards issued. Rewards vouchers will expire ninety (90) days from the date of issue by the Portal. Those Rewards may be used toward the purchase of subsequent online purchases directly from Dell. Rewards are subject to a quarterly cap, as described below. The cap is determined by Dell in its sole discretion and may vary from quarter to quarter.
Rewards will not be issued for purchases for which Dell does not receive timely payment, or that are returned for a refund. Rewards earned as part of the Dell Expert Network are separate and in addition to any rewards earned by the Network Member on its own purchases as a member of any other UK applicable Dell loyalty or rewards program.
In relation to orders placed by you in accordance with purchase option i. above, Dell shall be entitled to request the company names and addresses of your end-customers: (a) in order to verify that they meet the eligibility requirements set out in clause 3 of these Terms; and (b) for internal statistical analysis purposes. For transparency reasons, Dell shall have the right to use such end-customer company names and addresses (and may include fictitious email addresses and telephone numbers) to create dummy customer accounts for each end-customer. Dell will not use any end-customer information for direct marketing purposes.M
In accordance with clause 14 of these Terms, you shall be responsible for compliance with applicable data privacy laws and regulations to the extent any end-customer information you provide to Dell under this clause 4 (a) contains personal data (as defined in clause 14 of these Terms), including obtaining consent, where required.
Rewards are also subject to a quarterly rewards cap of five thousand GBP (£5,000.00) (the “Rewards Cap”). Once the cap is met, your remaining purchases during the quarter will not be eligible for Network Rewards. Dell reserves the right to change this Rewards Cap at any time. In the event that the Rewards Cap is modified, these Terms will be updated and notice will be provided to existing Network members.
Subject to the Rewards Cap and to Dell having both invoiced and received payment from your Small Business Customer for the relevant qualifying purchase, Rewards will be communicated to you once per quarter, and will be issued to you upon demand.
Dell Fiscal Calendar
For purposes of Rewards Caps, the fiscal quarters shall be three (3) month periods being February 1 of each year (Feb, Mar and Apr = Q1, May, Jun and Jul = Q2, Aug, Sept and Oct = Q3, Nov, Dec and Jan = Q4).
In addition to being eligible for Rewards, Network Members may receive complimentary access to courses on Dell products and services, courses from Dell Partners, and will have the assistance of a dedicated account executive who will serve as a single point of contact regarding Network membership and rewards. Network Members may also be provided additional advantages from time to time, such as participation in events, campaigns, access to the Dell Solutions Center and Microsoft Technology Center, and special offers.
You may recommend membership of the Network to other IT consultants and service providers. If such recommendation results in a new member being successfully accepted into the Network, you will receive a £100 coupon which you can use for purchases on dell.co.uk (excluding Dell Outlet store). The £100 coupon will be sent to you via email and will be valid for a period of ninety (90) days from the date of issue. In order to qualify for the £100 coupon, you must send an email to email@example.com, with the potential new member copied-in, stating that you are referring a potential new member who may wish to become a member of the Network.
Dell agrees to grant the Network Member a limited, revocable, non-assignable, non-sublicensable, royalty free, non-exclusive license to use its name, logo, and trade and service marks (the "Dell Marks”) for the purpose of accurately identifying the Dell Products and related services and describing the Dell Experts Network to Small Business Customers in accordance with these Terms. Network Member must obtain prior written approval from Dell for all uses of Dell's Marks. The Network Member agrees to preserve and respect the value and integrity of the Dell logo and any other Dell trademarks, and comply with all Dell brand, trademark and logo guidelines. The Network Member shall change or correct, at its' expense, any material or activity that Dell decides is inaccurate, objectionable, misleading, or a misuse of the Dell Marks. Except as provided herein, the Network Member shall not register or use any domain name or business name containing or confusingly similar to any Dell name or mark. Network Member acknowledges and agrees that it shall have no rights whatsoever in any of the Dell Marks other than the rights set forth in these Terms. Nothing in these Terms or otherwise will be deemed to grant to the Network Member an ownership interest in the intellectual property rights in Dell Marks, Products or services, in whole or in part.
In no event shall Dell be liable or responsible to a Network Member for any incidental, indirect, special, or consequential damages whatsoever, even if Dell has been advised, knew of, or should have known of the possibility thereof. In no event is Dell liable for lost income, revenue, or profits, loss of business opportunity, loss of good will or reputation, lost or corrupted data or software, business interruption, or procurement of third-party products or services. Dell's total liability under this agreement shall not exceed the amount of the Rewards paid by Dell in respect of qualifying purchases placed by the Network Member during the twelve (12) months preceding any claim.
You will indemnify, defend, and hold Dell harmless from any third-party claim arising from or related to (i) your representations, warranties or omissions; (ii) alleged or actual negligence or violation of applicable law; or (iii) death, bodily injury, or property damage to a third-party actually or allegedly caused in whole or in part by your actions or omissions. You will not settle any claim under this section without Dell's prior written consent, such consent not to be unreasonably withheld.
Information exchanged in connection with the Network that is not generally known to the public, whether or not it is expressly designated as confidential or which, due to the nature of the information or the circumstances surrounding its disclosure, should reasonably be understood to be confidential (“Confidential Information”), may only be disclosed to an associate of a Member on a “need-to-know” basis and shall be reasonably protected against disclosure to third parties. The receiving party shall be liable to the disclosing party for disclosures by its or its personnel, associates or advisors. The Parties' obligations to protect Confidential Information shall survive the expiration or earlier termination of these Terms for three years.
Network Members shall comply with all privacy laws and regulations that are applicable to that party in relation to the processing of personal data under these Terms. In this clause, “personal data”, “controller” and “processing” shall have the meaning set out in the General Data Protection Regulation (EU) 2016/679. To the extent that Dell may process any personal data on behalf of the Network Member in the performance of this Agreement, Dell shall only do so in line with applicable laws and regulations and in accordance with a form of a data processing agreement to be agreed between the parties. Where Dell processes any personal data acting as a controller, it shall do so in accordance with its country-specific privacy policies, available at www.dell.com/Privacy. Network Member agrees that it will obtain all necessary rights, permissions and consents prior to disclosing any personal data to Dell.
These Terms shall be governed by the laws of England and Wales. To the extent permitted by law, the English courts will have exclusive jurisdiction over any disputes arising out of or in connection with these Terms, the Network and your access to and participation in the Network. The U.N. Convention on Contracts for the International Sale of Goods does not apply. There are no third-party beneficiaries to these Terms, including the Contracts (Rights of Third Parties) Act 1999.